Question 1

1. What types of products and services do you offer?

Accepted Answer

We supply machined components, standard parts, and assemblies for general and special-purpose mechanical engineering across a wide range of industries.

Our delivery capabilities range from single parts to series production, using a broad spectrum of materials.

Thanks to our network of specialized suppliers with in-house material storage and/or reliable sourcing channels, we can respond flexibly and in line with your specific requirements.

In addition, we support you in selecting the most suitable manufacturer – both from a technical and economic perspective.

Question 2

2. Why should we submit our inquiry to you? What benefits does your service offer?

Accepted Answer

We consolidate a wide range of manufacturing technologies and materials into one centralized supplier network for you.

What this means for you:
 • Custom-tailored offers based on your individual technical requirements – even for time-critical projects
 • Time savings in procurement and supplier scouting – we coordinate that for you
 • Everything from a single source: One point of contact for a wide variety of components
 • Proactive support: We analyze incoming quotations, coordinate the supply chain, and ensure on-time delivery – just in time

Question 3

3. What if we need parts on short notice?

Accepted Answer

Our network includes partners with both long-term planning capacity and those who can produce quickly and flexibly on short notice.

For time-sensitive projects, we specifically reach out to suppliers who offer express manufacturing and fast delivery services.

To help us recognize the urgency of your request, simply activate the “Fast Delivery” option in our inquiry form or add “Urgent Request” to the subject line of your email. This ensures your inquiry is prioritized and handled accordingly.

Question 4

4. We only need small quantities for special-purpose machinery – is it still worth submitting an inquiry?

Accepted Answer

Absolutely. We work based on specific needs – not on volume.

Many of our manufacturing partners specialize in small series or one-off productions, delivering precise, reliable, and cost-effective results – especially in the field of special-purpose machinery.

Question 5

5. How long does it take to receive a quote or order confirmation?

Accepted Answer

Since we work with multiple machining partners, response times may vary:
 • Simple parts: often within 1 working day
 • Complex components or assemblies: typically within 2–4 working days, depending on the complexity

To accelerate the process, we’ve implemented an “Urgent” option in our inquiry form, allowing us to detect time sensitivity and request only from fast-responding manufacturers.

If you’d like to know more about how we qualify and select suppliers, visit our “Become a Supplier” section to review the downloadable supplier criteria document.

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